Privacy Policy

Effective Date: June 29, 2026

New Light Counseling, LLC ("New Light Counseling," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.newlightcounselingorlando.com.

Information We Collect

When you use our website, we may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms

  • Information you provide when requesting an appointment or consultation

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of your visit

  • Referral source

  • General website usage data

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests

  • Schedule consultations or appointments

  • Communicate regarding our services

  • Improve the functionality and performance of our website

  • Monitor website traffic and usage

  • Maintain the security of our website

  • Comply with applicable laws and regulations

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience.

We may also use analytics services, such as Google Analytics, to better understand how visitors use our website. These services collect anonymous information regarding website traffic and usage. You can disable cookies through your browser settings if you prefer.

Third-Party Services

Our website may include links to or integrate with third-party services, including appointment scheduling, secure client portals, email communication platforms, and social media websites.

When you use these services, your information is subject to the privacy policies of those third-party providers. We encourage you to review their privacy policies before providing personal information.

Email Communications

If you choose to subscribe to our newsletter or other communications, we may use your email address to send updates, resources, or practice announcements. You may unsubscribe at any time using the unsubscribe link included in those emails.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information collected through our website. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Protected Health Information (HIPAA)

This Privacy Policy applies only to information collected through our website.

If you become a client of New Light Counseling, LLC, any Protected Health Information (PHI) collected in connection with therapy services is governed by our Notice of Privacy Practices and applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through this website.

External Links

Our website may contain links to external websites for your convenience. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

New Light Counseling, LLC
711 Ballard Street, Suite 2000
Altamonte Springs, FL 32701

Phone: (407) 283-7240

Email: info@newlightcounselingorlando.com